Service engineering

Service engineering
Техническое обслуживание.

Краткий толковый словарь по полиграфии. 2010.

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  • Service Engineering — Unter Service Engineering bzw. Dienstleistungsbau versteht man die systematische Entwicklung und Gestaltung von Dienstleistungen unter Verwendung geeigneter Modelle, Methoden und (Software )Werkzeuge. Inhaltsverzeichnis 1 Ausgangssituation 2… …   Deutsch Wikipedia

  • Service Science, Management and Engineering — Service Science, Management, and Engineering (SSME) is a term introduced by IBM to describe Services Sciences, an interdisciplinary approach to the study, design, and implementation of services systems – complex systems in which specific… …   Wikipedia

  • Engineering Projects In Community Service — (EPICS) was founded in 1995 at Purdue University by Professors Edward Coyle and Leah Jamieson as a solution to two problems [ [http://epicsnational.ecn.purdue.edu/ EPICS ] ] . First, many engineering graduates lacked real world skills need for… …   Wikipedia

  • Service-learning in Engineering Education — Many engineering educators see service learning as the solution to several prevalent problems in engineering education today. In the past, engineering curriculum has fluctuated between emphasizing engineering science to focusing more on practical …   Wikipedia

  • Service system — A service system (or customer service system, CSS) is a configuration of technology and organizational networks designed to deliver services that satisfy the needs, wants, or aspirations of customers. Marketing, operations, and global environment …   Wikipedia

  • Service-learning — is a method of teaching, learning and reflecting that combines academic classroom curriculum with meaningful service, frequently youth service, throughout the community. As a teaching methodology, it falls under the philosophy of experiential… …   Wikipedia

  • Engineering education — is the activity of teaching knowledge and principles related to the professional practice of engineering. It includes the initial education for becoming an engineer and any advanced education and specialization that follow. Engineering education… …   Wikipedia

  • Service design — is the activity of planning and organizing people, infrastructure, communication and material components of a service, in order to improve its quality, the interaction between service provider and customers and the customer s experience. The… …   Wikipedia

  • Engineering ethics — is the field of applied ethics which examines and sets standards for engineers obligations to the public, their clients, employers and the profession. This article addresses the subject for both professional engineers and other… …   Wikipedia

  • Service-orientation — is a design paradigm that specifies the creation of automation logic in the form of services. It is applied as a strategic goal in developing a service oriented architecture (SOA). Like other design paradigms, service orientation provides a means …   Wikipedia


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